Virtual Assistant

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A virtual assistant is an independent contractor who provides administrative services to clients while operating outside of the client’s office. A virtual assistant typically operates from a home office but can access the necessary planning documents, such as shared calendars, remotely.

Call Divert

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To divert a phone call means to send it to a different number or place from the one that was dialled by the person making the call.

Scan mail

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Usually scan to email will produce an email in your inbox with the file attached. Mail scanning is when your post is digitally photographed or scanned – with those documents then sent to you immediately via email.

Email Notification

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An email notification is an email sent to inform your subscribers about changes or updates to a website or service, like new products, features, or scheduled website maintenance, etc

Communal areas

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Communal areas relate to any type of property where there are shared areas. Inside a property they could be corridors, stairways, door entrances, communal rooms, lifts etc. Outside a property they could be shared gardens, pathways, parking areas, bin stores, drying areas etc.

Reception area

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In its most basic form, a reception area is a section of your office space that is used to greet all visitors and to provide a waiting area for them until they are met by the person that they came to meet with. All reception areas have several furnishings and components in common: Receptionist desk/station…. Read more »

Day Offices

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A Day office is a cost-efficient option for anyone needing a professional office space on a part-time basis. Day office rates vary, but many spaces can be rented by the hour or day. Renting an office on an as-needed basis eliminates the financial stress of long-term ownership.

A Virtual receptionist ?

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Virtual receptionist can manage all calls with a focus on exceptional client service. They work with you to customise call scripts so they can represent your business and brand and provide personalised service to your customers.